Refund Policy
Market Equity Holding is committed to providing high-quality services and ensuring customer satisfaction. This Refund Policy explains the conditions under which refund requests may be considered.
1Eligibility
Refund requests may be considered for eligible products or services in accordance with the applicable agreement between Market Equity Holding and the customer.
2Requesting a Refund
Customers must submit a refund request by contacting our customer support team and providing the relevant transaction details.
3Processing Time
Approved refunds will generally be processed within 7–14 business days, depending on the payment method and the customer's financial institution.
4Non-Refundable Items
Unless otherwise stated in a written agreement, the following are generally non-refundable:
- Services that have already been fully delivered.
- Fees paid to third parties.
- Any items specifically identified as non-refundable.
5Cancellation
Cancellation requests should be submitted as early as possible. Charges may apply if services have already commenced.
6Contact
For refund or cancellation inquiries, please contact our customer support using the contact information provided on our website.